Frequently Asked Questions
Everything you need to know about shopping with Her.thesupermade®
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express options arrive within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached.
How do I find my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements to our chart as sizes may vary slightly between collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your materials ethically sourced?
At Her.thesupermade®, we prioritize quality and sustainability. We work closely with certified manufacturers to ensure our fabrics meet high ethical standards.